OnCue · Support
We’ve got your back.
Time blindness is hard enough. Getting help shouldn’t be.
✉ Email SupportCommon Questions
How does OnCue calculate when I need to leave?
OnCue works backwards from your arrival time using your destination, travel mode, and buffer — giving you a precise departure moment.
What do the points mean?
Points track your punctuality. You earn points for arriving early or on time, and lose points for late arrivals or no-shows.
Why is the app designed for ADHD?
Time blindness — difficulty sensing how much time is passing — is a core ADHD challenge. OnCue removes the mental math so your brain can focus on getting ready, not calculating.
Can I add buffer time for getting ready?
Yes! When creating a trip, add extra buffer time for getting dressed, finding your keys, or any pre-departure routine.
My points look wrong — what do I do?
Close and reopen the app — it auto-repairs outdated records. Still off? Email us and we’ll fix it.
Is my data private?
Yes. Everything is stored locally on your device. We never send your data to external servers.
Still need help?